Here's how to upgrade your inventory

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Posted by Annemarie Ter Grote
Here's how to upgrade your inventory
Here's how to upgrade your inventory

A fresh kitchen, a better experience: here's how to upgrade your inventory

A warm welcome doesn't just start at the front desk. It starts as soon as guests step into their stay and immediately feel at home. The kitchen plays a starring role in this. It is the place where families have breakfast, friends cook together and lovers toast a weekend away. Yet at many resorts, the kitchen inventory is still the forgotten corner when it comes to maintenance or renovation.

Many park managers want to do something about inventory, but aren't sure where to start. Replace everything at once? Or in phases? Where is there the most impact? Don't worry, we'll help you get started step by step.

Why the kitchen matters to the guest

Guests' expectations have changed. They seek comfort, convenience and atmosphere. A kitchen that is complete, works and feels comfortable contributes directly to their stay.

A missing ladle or blunt knife can evoke frustration. Whereas a fine coffee machine, a clever airfryer or just good crockery actually creates a "wow moment. Those are the details that stick. And they make the difference between satisfied and enthusiastic guests.

Step 1: Take a fresh look at your current inventory

Start at the basics. Walk into any accommodation as if you were staying there yourself for the first time.

  • Is everything there?
  • Does it work?
  • Is it laid out logically?
  • Does it match the comfort level your park wants to exude?

Use a checklist to not forget anything: are there enough pans, clean cutlery and sturdy dishes? Is the equipment neat and hygienic? Does it feel inviting?

Step 2: Make smart choices with impact

You don't have to replace everything right away. You can improve a lot with a few targeted adjustments.

  • Choose robust, easy-to-use pans.
  • Add a convenient dishwasher or airfryer.
  • Consider a bread basket, spice rack or espresso machine for that extra bit of attention.
  • Make sure the design matches the look of the accommodation.

A well-chosen addition makes guests feel like they have really been thought about. And that feels like luxury.

Step 3: Upgrade practically and in a structured way

Work by accommodation type. What should a guest expect in a luxury lodge, and what is appropriate in a basic chalet? Put together a standard package for each type. Think about:

  • Sustainability
  • Ease of use
  • Maintainability

Preferably work with suppliers who have experience in recreation or hospitality. They know what works in intensive use and are happy to think along with you.

Step 4: Actively solicit feedback

You don't have to come up with it all by yourself. Ask your guests what they thought of the kitchen inventory. Was everything there? What were they missing? What did they like? Use that feedback to fine-tune your offerings to better and better suit their needs.

Step 5: Keep it alive

Make kitchen maintenance part of your annual inspection. You don't have to tackle the entire park at once. For example, choose to renew part of the accommodations each year. That way you spread your costs and your inventory stays current and attractive.

In conclusion: small adjustments, big effect

The kitchen is more than a practical space. It is a place where memories are made. With a relatively small investment, you can make a huge improvement in guest satisfaction, reviews and repeat visits.

So, when are you taking another fresh look at your kitchen inventory?